On-line Sales Heating Up

Marketingvox.com cites a report that "Online shoppers set a single-day spending record last week - and broke it two days later - while holiday season spending is so far up 25 percent from last year."

People are realizing the advantage of buying on-line, especially with retailers finally doing a better job on the fulfilment side of their business. The retailers who realize the "customer experience" extends beyond the Point of Sale will clearly be the leaders in their respective categories.

It will be interesting to see which retailers provide an excellent customer experience during their next busy season... the return season that naturally occurs after the holdiays :)

Happy Holidays!
John & Tom

The Dealarmy.com team